Delete your IPTV Tree account

This page explains how to delete your account for the IPTV Tree app (Android TV, Samsung TV, Mac, Windows), developed by Daniel Andersson.

How to request deletion

1. Send an email to mail@kenorecords.com from the email address you registered with.
2. Use the subject "Delete my IPTV Tree account". No further details are needed.
3. We delete the account and confirm by email within 30 days (usually much sooner).

Request deletion by email

What gets deleted

• Your account (email address and password)
• All playlists saved to your account, including provider logins and M3U links
• Synced data: watch progress, "recently watched", watchlists and app settings
• Your EPG link and OpenSubtitles API key, if you saved them
• All TVs and devices linked to your account

All of this is deleted permanently. Nothing is kept, apart from server logs, which are rotated automatically and deleted within 30 days.

Data on your devices

Data stored locally in the app on your TV or computer is not affected by the account deletion. To remove it, uninstall the app or clear its data in your device settings.

Delete only some data

You can remove single playlists yourself in the app. If you want us to delete other specific data without closing your account, send an email to the address above and tell us what to delete.